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Effective date
2026-08-01
Document version
v2.0.0

Operator or commercial-policy values are not configured. This draft must be completed before commercial launch.

Use the route that matches your request. Do not email passwords, full card numbers, authentication codes, or unnecessary birth information.

Operator and general contact

Operator: Korean Astrology; business: ; representative: ; address: ; registration: ; mail-order registration: .

General support: [email protected]. Include language, approximate time, page, error message and a non-sensitive description. Screenshots should hide birth details, email, order IDs and tokens unless needed.

Account and sign-in support

Accounts may use Google sign-in or a login ID and password. State which route you used and the email or relay address only when necessary to locate the account. We will never ask you to forward a password or one-time code. For suspected compromise, request session revocation and change the password or secure the provider account first.

Privacy requests

Privacy officer: Korean Astrology; [email protected]. Members may request access, correction, deletion, portability, restriction, objection or account closure, subject to local law. Proportionate identity verification may be required before account-linked data is disclosed or changed.

Calculating a chart requires being signed in, so birth inputs are always tied to an account, but they become a stored profile only where you chose to save a chart. Product statistics are aggregate. Ordinary security logs may require enough request detail to search and may be retained where legally necessary.

Credits, fair use, payments and refunds

For missing credits, duplicate charges, cancellation or refund issues, provide the order/transaction reference, amount, currency and dateβ€”but not full card details. Refund terms are configured as: [[UNSET:SAJU_REFUND_POLICY]]. If this remains unset, commercial payment must not launch and support must not invent an answer.

Advertising

Advertising never unlocks or locks a reading, so an ad problem cannot block your access. If display advertising is switched on and you see an inappropriate or broken ad, report it with the page, the approximate time and what you saw, without sending advertising identifiers we did not ask for.

Response and escalation

We acknowledge requests within a reasonable period and respond within any deadline required by applicable law. Complex or identity-sensitive requests may take longer with notice. Urgent security issues should be labelled β€œSecurity.” Advertising, payment and privacy complaints may also be directed to the relevant provider, consumer authority or data-protection authority.

Unsettled launch information

Business identity, prices, credit quantities, fair-use terms, retention periods and refund wording are environment-configured launch requirements. Visible [[UNSET:...]] values mean the commercial-launch gate is closed. They are intentionally not replaced with plausible-looking details.